Terms of Service

1. Acceptance of Terms

By accessing or using Polykomos ("Service," "Platform," or "we"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and [COMPANY_NAME] ("Company," "we," "us," or "our").

If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the Service.

Account Information

You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities under your account

One Account Per User

Each individual may maintain only one account. Creating multiple accounts to circumvent restrictions or abuse our free tier is prohibited.

3. Subscription and Billing

Subscription Plans

Polykomos offers various subscription plans with different features and student limits. Current pricing and plan details are available on our website. We reserve the right to modify pricing with 30 days notice.

Free Trial

New users may be eligible for a free trial period. At the end of the trial, you will need to subscribe to a paid plan to continue using premium features. If you do not subscribe, your account will be downgraded to our free tier.

Billing

• Paid subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• Prices are shown in your studio currency unless otherwise specified
• You authorize us to charge your payment method for all applicable fees

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not receive a refund for any unused portion of the current period
• Your account will be downgraded to the free tier
• You may export your data before downgrade

Refund Policy

We generally do not offer refunds. However, if you experience technical issues that prevent you from using the Service, contact us within 14 days of your payment and we will evaluate your request on a case-by-case basis.

4. Acceptable Use

You agree to use the Service in compliance with all applicable laws and our Acceptable Use Policy. You may not:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction or the jurisdiction of your students
• Upload or share content that infringes intellectual property rights
• Transmit malware, viruses, or other harmful code
• Attempt to gain unauthorized access to the Service or other accounts
• Interfere with or disrupt the Service or servers
• Use automated scripts to collect information or interact with the Service
• Impersonate another person or entity
• Use the Service to send spam or unsolicited messages

5. Your Content and Data

Ownership

You retain ownership of all content and data you upload to the Service ("Your Content"). This includes student information, lesson notes, materials, and communications.

License to Us

By uploading content, you grant us a limited, non-exclusive license to store, process, and display Your Content solely to provide the Service to you. We do not claim ownership of Your Content.

Responsibility

You are solely responsible for:

• The accuracy and legality of Your Content
• Obtaining necessary consents from students and parents for data you store
• Complying with applicable data protection laws regarding student information
• Maintaining backups of Your Content

Data Export

You may export Your Content at any time through your account settings. We provide data export in standard formats.

6. Intellectual Property

Our Rights

The Service, including its design, features, software, and content created by us, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use and incorporate that feedback without compensation or attribution.

7. Warranties and Disclaimers

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• The Service will meet your specific requirements
• Any errors in the Service will be corrected
• The Service will be compatible with all devices or software

8. Limitation of Liability

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless [COMPANY_NAME], its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your Content uploaded to the Service

10. Termination

By You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

By Us

We may suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• We are required to do so by law
• Your account has been inactive for an extended period
• We decide to discontinue the Service (with 90 days notice)

Effect of Termination

Upon termination:

• Your right to use the Service ends immediately
• You may request export of Your Content within 30 days
• We will delete Your Content within 30 days, except as required by law
• Provisions that should survive termination will remain in effect

11. Dispute Resolution

Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or the Service shall be resolved in the courts of Ontario, Canada. You consent to the personal jurisdiction of these courts.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.

12. Changes to Terms

We may modify these Terms at any time. When we make material changes:

• We will update the "Last Updated" date
• We will notify you via email or through the Service
• Material changes will take effect 30 days after notice

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service and may cancel your account.

13. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and us regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or infrastructure failures.

14. Contact Us

If you have questions about these Terms, please contact us: